Reference: 2026/004
Identifying features
Name: Vetmedin 3.5 mg/mL Oral Solution for Dogs
APVMA Registration Number: 81552
APVMA Label Number: 103342
Batch Numbers: V20413/2, V21008/1, V20109/1, V20110/1, V20353/1, V20413/1, V21006/1, and V21009/2
Reason for recall
The voluntary recall has been initiated as some units of Vetmedin 3.5 mg/mL Oral Solution for Dogs (42 mL pack size and 168 mL pack size) may be missing labels on the bottles.
Hazard
Product in unlabelled bottles cannot be identified once the bottle is removed from the carton and this could potentially result in product being used for unintended purposes. If the bottle is labelled, there is no risk, and therefore labelled product does not need to be returned.
What to do
Veterinary clinics and veterinary wholesalers should check all stock on hand of Vetmedin 3.5 mg/mL Oral Solution for Dogs for any unlabelled bottles. If any unlabelled bottles are found, these should be isolated and placed in quarantine. Arrange for return of any product without a label through your wholesaler or contact Boehringer Ingelheim for management of return and arrangements for replacement.
For further information
Please direct all calls and any queries concerning this voluntary recall to:
Boehringer Ingelheim Animal Health Customer Service Team
Phone: 1800 808 691 and select option 3
or
Boehringer Ingelheim Animal Health Customer Care:
Email: customercare.australia@boehringer-ingelheim.com
Traders who sold this product: Veterinary wholesalers and veterinary clinics
Where the product was sold: All states and territories
Date available for sale: Between 8 August 2024 to 27 February 2026
Product category: Veterinary