Accessibility policy statement

The APVMA is committed to ensuring that information and services available on or through our website—as well as other mobile and digital platforms—are accessible. We aim to comply with relevant Australian Government standards on web accessibility and our main website will undergo redevelopment in 2013 to improve access for all users, including those with disabilities.

We have developed an website accessibility implementation plan to guide our transition to the Australian Government target for WCAG (Web Content Accessibility Guidelines) 2.0 double A conformance by December 2014. We have not tested the current website for the current single A conformance (due by December 2012) because of the imminent redevelopment of the website.

We aim to create as much of our content in accessible formats in the first instance. There is currently information on our website in non-accessible formats, including material provided by third parties. Much of this information published since January 2010 is being converted and should generally be available to users of assistive technologies.

If you find information in a format that you cannot access, or if you experience any other difficulties accessing our website or any other online information, please advise the web manager or call 02 6210 4870 (from Australia) or +61 2 6210 4870 (from outside Australia). The APVMA will not be responsible for reformatting material owned by third parties, but will help you make contact with the owner or creator of that information.

We aim to respond to accessibility queries within three business days (these are Monday–Friday, except for public holidays in the Australian Capital Territory of Australia).

Further information


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